Experts from the World Travel and Tourism Council (WTTC), as well as customers, selected the award recipients as evaluated over a six-month span from 25 March to 11 August 2019.

Vietnam Airlines received three awards from the World Travel Awards: “Asia’s Leading Airline – Economy class,” “Asia’s Leading Airline –  Premium Economy class,” and “Asia’s Leading Airline – Brand.” (Photo: Supplied).

Graham Cooke – Founder of World Travel Awards said: “Congratulations to Vietnam Airlines for winning three major awards – ‘Asia’s Leading Airline – Economy Class,’ ‘Asia’s Leading Airline – Premium Economy Class,’ and ‘Asia’s Leading Airline Brand’ at our World Travel Awards Asia & Oceania Gala Ceremony 2019. Vietnam Airlines fully deserves these prestigious titles for its commitment to improving customer service and its unprecedented fleet upgrade. We believe Vietnam Airlines is poised for even more remarkable results in the future.”

Nguyen Hong Linh – Executive Vice President of Vietnam Airlines said: “This is the fourth consecutive year that Vietnam Airlines has been recognized by the World Travel Awards in both Asia and World’s categories. The awards we receive today show the recognition of the international community and customers alike for our continuous improvement. Also, this sets a wonderful precedent for Vietnam Airlines as we approach the global finale of the 2019 World Travel Awards held this November in Oman.”

Mr. Nguyen Hong Linh – Executive Vice President of Vietnam Airlines (second from the left) accepted the awards from Mr. Graham Cooke – Founder of World Travel Awards.  (Photo: Supplied).

Vietnam Airlines has continued to demonstrate phenomenal dedication towards improving its service quality by launching Premium Economy class on the Hanoi – Ho Chi Minh route, which has already been introduced on international flights to Japan, Korea, Western Europe, and Australia. Notably, the carrier was ranked by Skytrax as one of the 20 best airlines in the world for this service in 2017.

Passengers flying Economy Class continue to enjoy additional benefits from Vietnam Airlines’ extensive fleet expansion program and 5-Star service standards. The arrival of new-generation wide-body aircraft such as the Boeing 787-10, Boeing 787-9, and the Airbus A350 has further provided customers a new level of comfort, accompanied by the new in-flight Wi-Fi offering. Other service highlights in 2019 for Economy class passengers include add-on options for Vietnamese bread, expanded in-flight entertainment, and so forth.

This sets a wonderful precedent for Vietnam Airlines as we approach the Global finale of the 2019 World Travel Awards held this November in Oman. (Photo: VNA).

Vietnam Airlines was named Asia’s Leading Airline Brand thanks to its continual improvements over the years. These enhancements have led to the carrier earning national and international recognition.

World Travel Awards™ was established in 1993 to acknowledge, reward, and celebrate excellence across all key sectors of the travel, tourism, and hospitality. Each year the WTA covers the globe with its Grand Tour – a series of regional gala ceremonies to recognize excellence within each continent, culminating in a Grand Final at the end of the year.

Nguyen Xuan Nghia – COMM