Accordingly, VNA will cooperate with this supplier in five years to expand and upgrade Lotushop's services to meet Skytrax’s 4-star service standard. Product categories offered include perfume, cosmetics, watches, suitcases, bags…Passengers can purchase products onboard on 30 international flights of Vietnam Airlines including Korea, Japan China, UK, France, Russia, Germany and enjoy an average discount of 5% -15 % compare to downtown stores.
Passengers will soon be able to enjoy inflight duty-free service with VNA.
King Power Traveler specialists and banks have provided extensive training to flight attendants on sales skills, product knowledge and use of technology as well as procedure at immigration.
Le Hong Ha, Executive Vice President of VNA, said: "The partnership with King Power Traveler demonstrates Vietnam Airlines' efforts to provide passengers with an enhanced duty free retail service thereby consistently upgrade our 4-star service quality throughout every aspect of the business. We are taking great strides to reach towards the 5-star status.”
King Power Traveler (KPT) is a subsidiary of Hongkong-based King Power Group which was established in 1979. The Groups is operating across many regions such as Asia-Pacific and Europe.
King Power Traveler is one of the leading duty free and travel retailers specializing in the inflight sector, with a strong presence with leading international carriers in the region. It has been voted among the Leading Inflight Duty Free Concessionaire in Asia-Pacific by World Travel Awards over the past 3 years.
Internal Communication Team
