Accordingly, all flights between Hanoi, Ho Chi Minh City, Da Nang and Tokyo (Narita Airport and Haneda Airport), Osaka and Nagoya will be operated normally from 14 October 2019. For canceled flights on 12-13 October due to the impact of Typhoon Hagibis, VNA will increase flights to relieve passengers on 14 October. Passengers affected by the typhoon were supported by the airline in accordance with policies.

Typhoon Hagibis (Cre: CNN).

Previously, Typhoon Hagibis made landfall in Japan, affecting many flights to/from Tokyo, Osaka and Nagoya cities on 12-13 October, with a total of 30 VNA flights being affected. In order to ensure flight safety and travel plans for passengers, VNA has quickly come up with flexible solutions to postpone flights that are not eligible to take off, arranging passengers to new flights, coordinating pilots, flight attendants and wide-body aircrafts such as Airbus A350 and Boeing 787 with larger seats to relieve affected passengers as soon as weather conditions allow.

Nguyen Mai Huong-COMM