The lounge was officially opened on September 23 at Danang International Airport with services directly offered by the Vietnam Airport Ground Services Company (VIAGS). (Cre: Vu Tuan).

A five-star lounge

With a luxurious space beautifully conveying Asian traditions that meet five-star rating standards, the Lotus Lounge is an ideal stop for passengers to rest and relax.

Located in the passenger area of the second floor, T2 international terminal, Danang International Airport, the lounge has separate functional areas with an extravagant and classy design. After the Lotus Lounges in Hanoi and Ho Chi Minh City, Vietnam Airlines continues to offer passengers at Danang extraordinary experiences, including diverse and culturally-rich culinary encounters, sure to bring excitement to the beginning of their journey.

Passenger needs for rest, mind relaxation, and stress relief to prepare for their flights will be fully met.

An extraordinary experience at Lotus Lounge in Danang airport. (Cre: Vu Tuan).

According to VIAGS, the Lotus Lounge in Danang Airport is designed with elegant and sophisticated architecture. The five-star relaxation space is equipped with an interior made entirely from high-quality materials along with modern relaxation and entertainment equipment.

According to Mr. Le Cao, The – General Director of VIAGS, the quiet, independent waiting area is arranged separately with soothing low chairs and a visually pleasing lighting system, bringing passengers a feeling of peace and serenity. “The reception area uses the lotus symbol that symbolizes reunion, coziness, and success after business trips, as well as the warmth of home on long trips.”

Not only possessing a lavish, modern and traditional design with distinctive Vietnamese identity, the Lotus Lounge also provides a display system with flight information as well as recreation, sports and film channels, etc. In addition, the working area is equipped with computers connected to the internet, printers, scanners and fax machines, convenient for any busy businessmen/women.

Working area with computers connected to the internet, printers, scanners, fax machines. (Cre: Vu Tuan).

Offering passengers the best amenities

The Lotus Lounge is also equipped with high-class bathrooms, multi-functional massage chairs, as well as the latest newspapers and magazines to satisfy passengers’ desire for leisurely enjoyment.

The food court offers exquisite dishes and buffet options, uniting the essence of Asian and European cuisines, forming a multi-cultural identity, and satisfying the needs of guests even at the most crowded times.

Food court with fine food … (Cre: Vu Tuan).

As affirmed by a VIAGS representative, the food storage system and the culinary creative area comply with standards on food hygiene and safety as standard by the Ministry of Health, ready to provide healthy nutrition for passengers to continue their journey.

Additionally, the lounge has a separate area for smoking that is surrounded by small trees, forming a private and relaxing space.

The biggest goal of the Lotus Lounge is to help passengers feel like are at home. Therefore, the lounge design features traditional cultural colors to make passengers feel welcome and comfortable. In particular, the diverse cuisine imbued with Asian and European identity will be a highlight making passengers feel warm each time they visit.

Diverse cuisine imbued with Asian and European identity will be a highlight, making passengers feel warm each time they visit. (Cre: Vu Tuan).

Similar to other units directly serving passengers, VIAGS considers people and serving attitude the most critical factors in the quality of service. Therefore, Lotus Lounge staff are carefully selected and provided with training and guidance on how to deliver professional services meeting VIAGS standards.

“We aim to be thoughtful, dynamic, and dedicated when serving passengers,” said a VIAGS representative. “For key routes, VIAGS arranges staff members fluent in languages native to the​ destinations ​such as Korean, Chinese, etc., to support passengers promptly in any circumstance,” the VIAGS representative emphasized.

As a response to passenger needs to relax, take a break, free their minds, and relieve their stress to prepare for their next flight, the Lotus Lounge in Danang International Airport is expected to be a place for generating and restoring positive energy to make passengers’ next journey more prosperous and vibrant.

Nguyen Mai Huong-COMM